iceScrum | Webpage not found after upgrading to 13.7 – iceScrum

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  • 08/04/2015 at 8:18 am #10711

    Kagilum
    Keymaster

    My server was running 13.5 and I upgraded to 13.7 but the installation failed (for reasons unknown). After that when I try to start my browser, the webpage is not displayed. I see the following error in the logs

    INFO: validateJarFile(C:Program Files (x86)KagilumiceScrum Servertomcatweba
    ppsicescrumWEB-INFlibgeronimo-servlet_3.0_spec-1.0.jar) – jar not loaded. Se
    e Servlet Spec 2.3, section 9.7.2. Offending class: javax/servlet/Servlet.class
    Apr 08, 2015 7:54:18 AM org.apache.catalina.core.StandardContext startInternal
    SEVERE: Error listenerStart
    Apr 08, 2015 7:54:18 AM org.apache.catalina.util.SessionIdGenerator createSecure
    Random
    INFO: Creation of SecureRandom instance for session ID generation using [SHA1PRN
    G] took [226] milliseconds.
    Apr 08, 2015 7:54:18 AM org.apache.catalina.core.StandardContext startInternal
    SEVERE: Context [/icescrum] startup failed due to previous errors
    Apr 08, 2015 7:54:18 AM org.apache.coyote.AbstractProtocol start
    INFO: Starting ProtocolHandler [“http-nio-8080”]
    Apr 08, 2015 7:54:18 AM org.apache.coyote.AbstractProtocol start
    INFO: Starting ProtocolHandler [“ajp-bio-8009”]
    Apr 08, 2015 7:54:18 AM org.apache.catalina.startup.Catalina start
    INFO: Server startup in 69140 ms

    08/04/2015 at 8:22 am #11067

    Nicolas Noullet
    Keymaster

    Hello,

    Can you please provide the content of icescrum.log?

    08/04/2015 at 8:28 am #11068

    Kagilum
    Keymaster

    Where can I find the icescrum.log file? This is from the catalina log file under tomcat>logs

    INFO: Using a shared selector for servlet write/read
    Apr 08, 2015 8:20:55 AM org.apache.coyote.AbstractProtocol init
    INFO: Initializing ProtocolHandler [“ajp-bio-8009”]
    Apr 08, 2015 8:20:55 AM org.apache.catalina.startup.Catalina load
    INFO: Initialization processed in 2753 ms
    Apr 08, 2015 8:20:55 AM org.apache.catalina.core.StandardService startInternal
    INFO: Starting service Catalina
    Apr 08, 2015 8:20:55 AM org.apache.catalina.core.StandardEngine startInternal
    INFO: Starting Servlet Engine: Apache Tomcat/7.0.29
    Apr 08, 2015 8:20:55 AM org.apache.catalina.startup.HostConfig deployDirectory
    INFO: Deploying web application directory C:Program Files (x86)KagilumiceScrum Servertomcatwebappsicescrum
    Apr 08, 2015 8:20:58 AM org.apache.catalina.loader.WebappClassLoader validateJarFile
    INFO: validateJarFile(C:Program Files (x86)KagilumiceScrum ServertomcatwebappsicescrumWEB-INFlibgeronimo-servlet_3.0_spec-1.0.jar) – jar not loaded. See Servlet Spec 2.3, section 9.7.2. Offending class: javax/servlet/Servlet.class
    Apr 08, 2015 8:23:08 AM org.apache.catalina.core.StandardContext startInternal
    SEVERE: Error listenerStart
    Apr 08, 2015 8:23:08 AM org.apache.catalina.util.SessionIdGenerator createSecureRandom
    INFO: Creation of SecureRandom instance for session ID generation using [SHA1PRNG] took [172] milliseconds.
    Apr 08, 2015 8:23:08 AM org.apache.catalina.core.StandardContext startInternal
    SEVERE: Context [/icescrum] startup failed due to previous errors
    Apr 08, 2015 8:23:08 AM org.apache.coyote.AbstractProtocol start
    INFO: Starting ProtocolHandler [“http-nio-8080”]
    Apr 08, 2015 8:23:09 AM org.apache.coyote.AbstractProtocol start
    INFO: Starting ProtocolHandler [“ajp-bio-8009”]
    Apr 08, 2015 8:23:09 AM org.apache.catalina.startup.Catalina start
    INFO: Server startup in 133689 ms

    08/04/2015 at 8:42 am #11069

    Nicolas Noullet
    Keymaster

    You will find it under the following folder :
    C:UsersyourUserNameAppDataLocalKagilumiceScrum Serverlogs

    08/04/2015 at 8:44 am #11070

    Kagilum
    Keymaster

    Thanks!

    2015-04-08 07:04:49,243 [localhost-startStop-1] ERROR org.springframework.web.context.ContextLoader – Context initialization failed
    org.springframework.beans.factory.BeanCreationException: Error creating bean with name ‘pluginManager’ defined in ServletContext resource [/WEB-INF/applicationContext.xml]: Invocation of init method failed; nested exception is org.codehaus.groovy.grails.exceptions.NewInstanceCreationException: Could not create a new instance of class [AutobaseGrailsPlugin]!
    at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
    at java.util.concurrent.FutureTask.run(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
    Caused by: org.codehaus.groovy.grails.exceptions.NewInstanceCreationException: Could not create a new instance of class [AutobaseGrailsPlugin]!
    … 5 more
    Caused by: java.lang.NoClassDefFoundError: autobase.migration.MigrationArtefactHandler
    at AutobaseGrailsPlugin.class$(AutobaseGrailsPlugin.groovy)
    at AutobaseGrailsPlugin.$get$$class$autobase$migration$MigrationArtefactHandler(AutobaseGrailsPlugin.groovy)
    at AutobaseGrailsPlugin.(AutobaseGrailsPlugin.groovy:60)
    … 5 more

    08/04/2015 at 9:15 am #11071

    Nicolas Noullet
    Keymaster

    Thanks!

    I would recommend to try upgrading again after manually cleaning the installation:
    1. Stop the iceScrum Server application (be careful, if you close the window the application keeps running in background, you can kill it in system tray)
    2. Delete everything in C:Program Files (x86)KagilumiceScrum Servertomcatwebapps
    3. Delete everything in C:Program Files (x86)KagilumiceScrum Servertomcatwork
    4. Start iceScrum Server
    5. Click on “Download iceScrum” in iceScrum Server
    6. When the download has ended, check that C:Program Files (x86)KagilumiceScrum Servertomcatwebapps contains a file named icescrum.war that is approximately 77MB.
    7. Start iceScrum in iceScrum Server.

    08/04/2015 at 2:46 pm #11072

    Kagilum
    Keymaster

    Thank you very much, Nicolas!! It worked. Thanks for the quick support. Appreciate your help.

    09/04/2015 at 7:51 am #11073

    Nicolas Noullet
    Keymaster

    Hello Karthik,

    You are welcome, I am glad that it worked on time! 🙂

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