Blank webpage after installing

[Kagilum]

Hi there,

I have installed the icescrum server R6#13.5 on Windows 7 64 bit (VMWare)
Open the webpage http://localhost:8080/icescrum results in a blank page.

Can anyone help ?

with best regards
swordfish

[Nicolas Noullet]

Hi,

We have recently added a checklist to the troubleshooting section of the iceScrum Server documentation. Can you answer the checklist questions here?

Here is the link:
https://www.icescrum.com/fr/documentation/icescrum-server/#troubleshooting

[Kagilum]

All the installation is well done and all the questions are ok.
The server.log seems to be ok, but in the icesrum.log there are errors:

2015-03-04 07:42:36,850 [localhost-startStop-1] ERROR org.springframework.web.context.ContextLoader – Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name ‘pluginManager’ defined in ServletContext resource [/WEB-INF/applicationContext.xml]: Invocation of init method failed; nested exception is java.lang.NullPointerException: Cannot invoke method getAt() on null object
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NullPointerException: Cannot invoke method getAt() on null object

hope this helps to find a solution.

swordfish

[Nicolas Noullet]

This error message doesn’t tell much about the problem.

Can you check if you have other errors logged in icescrum.log and catalina.out?

Are you sure that Java 7 is used?

[Author]

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