iceScrum | IceScrum v7: Login and primary pages not refreshing correctly in Firefox – iceScrum

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  • #55677

    northwind
    Participant

    IceScrum v7 handles differently in the browsers.
    Currently the login and switch to projects do not update the screen afterwards. Choosing reload (F% functionality) will refresh to correct side. Menu line reflects the new project choice, but the main content remains un-updated. As said: F5 or refresh will refresh to correct page.

    #55732

    Vincent Barrier
    Keymaster

    Hello,

    Do you have any error in the browser logs? With which browsers did you try? Any particular plugin on these browsers ?

    #55829

    northwind
    Participant

    Hello Vincent,

    Sorry, but no errors in the log. I have tried Firefox, Chrome, IE and Edge.
    Only Firefox show this behavior and only with v7.
    I have both v6 and v7 running (I have another open issue with migration) and active at this time.
    If it helps, then here is output from Fiddler showing the logon sequence for Firefox and Chrome:

    Firefox

    # Result Protocol Host URL Body Caching Content-Type Process Comments Custom
    1 200 HTTP isd3:8080 /icescrum/ 256.581 no-store, no-cache, no-transform, must-revalidate text/html;charset=UTF-8 firefox:14700
    2 200 HTTP isd3:8080 /icescrum/ui/window/home 2.052 no-store, no-cache, no-transform, must-revalidate text/html;charset=UTF-8 firefox:14700
    3 200 HTTP isd3:8080 /icescrum/ui/widget 114 no-store, no-cache, no-transform, must-revalidate application/json;charset=utf-8 firefox:14700
    4 200 HTTP isd3:8080 /icescrum/ui/widget/login 2.480 no-store, no-cache, no-transform, must-revalidate text/html;charset=UTF-8 firefox:14700
    5 200 HTTP isd3:8080 /icescrum/ui/widget/publicProjects 1.665 no-store, no-cache, no-transform, must-revalidate text/html;charset=UTF-8 firefox:14700
    6 200 HTTP isd3:8080 /icescrum/project/listPublic?count=9&paginate=true 12.205 no-store, no-cache, no-transform, must-revalidate application/json;charset=utf-8 firefox:14700
    8 200 HTTP isd3:8080 /icescrum/login/auth 2.464 no-store, no-cache, no-transform, must-revalidate text/html;charset=UTF-8 firefox:14700
    19 302 HTTP isd3:8080 /icescrum/j_spring_security_check 0 firefox:14700
    20 200 HTTP isd3:8080 /icescrum/login/ajaxSuccess 590 no-store, no-cache, no-transform, must-revalidate application/json;charset=utf-8 firefox:14700
    21 200 HTTP isd3:8080 /icescrum/ 259.377 no-store, no-cache, no-transform, must-revalidate text/html;charset=UTF-8 firefox:14700
    22 200 HTTP isd3:8080 /icescrum/stream/app?X-Atmosphere-Transport=close&X-Atmosphere-tracking-id=18b9f04f-fe2d-4086-95ce-832ec108bdb0&_=1496918294633 0 firefox:14700
    At this point Firefox no longer refreshes the window and clicks no longer activates anything. A F5 or refresh will make firefox continue to the correct visuals.

    Chrome
    # Result Protocol Host URL Body Caching Content-Type Process Comments Custom
    1 200 HTTP isd3:8080 /icescrum/login/auth 2.464 no-store, no-cache, no-transform, must-revalidate text/html;charset=UTF-8 chrome:11496
    2 200 HTTP Tunnel to server01:8443 0 firefox:14700
    3 200 HTTP Tunnel to server01:8443 0 firefox:14700
    4 302 HTTP isd3:8080 /icescrum/j_spring_security_check 0 chrome:11496
    5 200 HTTP isd3:8080 /icescrum/login/ajaxSuccess 590 no-store, no-cache, no-transform, must-revalidate application/json;charset=utf-8 chrome:11496
    6 200 HTTP isd3:8080 /icescrum/ 259.377 no-store, no-cache, no-transform, must-revalidate text/html;charset=UTF-8 chrome:11496
    7 200 HTTP isd3:8080 /icescrum/stream/app?X-Atmosphere-Transport=close&X-Atmosphere-tracking-id=d02f0437-e5f1-41cb-9b5a-198723ad05aa&_=1496918549107 0 chrome:11496
    8 304 HTTP isd3:8080 /icescrum/assets/application-8af238587fb1f870a25d601f5da84208.css 0 chrome:11496
    9 304 HTTP isd3:8080 /icescrum/assets/application-98b713cc5b798847ddb7b025989edeb3.js 0 chrome:11496
    10 304 HTTP isd3:8080 /icescrum/assets/vendors/vanilla/font-awesome/fonts/fontawesome-webfont-af7ae505a9eed503f8b8e6982036873e.woff2?v=4.7.0 0 chrome:11496
    11 200 HTTP Tunnel to isd3:8080 0 chrome:11496
    12 101 HTTP isd3:8080 /icescrum/stream/app?X-Atmosphere-tracking-id=0&X-Atmosphere-Framework=2.3.3-javascript&X-Atmosphere-Transport=websocket&X-Atmosphere-TrackMessageSize=true&Content-Type=application/json&X-atmo-protocol=true 0 chrome:11496
    13 200 HTTP isd3:8080 /icescrum/user/1/unreadActivitiesCount 38 no-store, no-cache, no-transform, must-revalidate application/json;charset=utf-8 chrome:11496
    14 200 HTTP isd3:8080 /icescrum/ui/window/home 2.052 no-store, no-cache, no-transform, must-revalidate text/html;charset=UTF-8 chrome:11496
    15 302 HTTP isd3:8080 /icescrum/user/avatar/1?cache=1496918547000 0 no-store, no-cache, no-transform, must-revalidate chrome:11496
    16 200 HTTP Tunnel to secure.gravatar.com:443 0 chrome:11496
    17 200 HTTP isd3:8080 /icescrum/ui/widget 1.237 no-store, no-cache, no-transform, must-revalidate application/json;charset=utf-8 chrome:11496
    18 200 HTTP isd3:8080 /icescrum/ui/widget/quickProjects/1 1.885 no-store, no-cache, no-transform, must-revalidate text/html;charset=UTF-8 chrome:11496
    19 200 HTTP isd3:8080 /icescrum/ui/widget/notes/2 1.818 no-store, no-cache, no-transform, must-revalidate text/html;charset=UTF-8 chrome:11496
    20 200 HTTP isd3:8080 /icescrum/ui/widget/feed/3 3.775 no-store, no-cache, no-transform, must-revalidate text/html;charset=UTF-8 chrome:11496
    21 200 HTTP isd3:8080 /icescrum/ui/widget/tasks/4 1.607 no-store, no-cache, no-transform, must-revalidate text/html;charset=UTF-8 chrome:11496
    22 200 HTTP isd3:8080 /icescrum/project/listByUser?count=9&paginate=true 12.205 no-store, no-cache, no-transform, must-revalidate application/json;charset=utf-8 chrome:11496
    23 200 HTTP isd3:8080 /icescrum/task/listByUser 11.375 no-store, no-cache, no-transform, must-revalidate application/json;charset=utf-8 chrome:11496
    24 200 HTTP isd3:8080 /icescrum/widget/feed 5.088 no-store, no-cache, no-transform, must-revalidate application/json;charset=utf-8 chrome:11496
    25 200 HTTP isd3:8080 /icescrum/widget/feed 5.088 no-store, no-cache, no-transform, must-revalidate application/json;charset=utf-8 chrome:11496

    #97242

    stephane
    Participant

    Is it still happening?

    Could we do a remote session to show me and maybe find the problem?

    #97257

    northwind
    Participant

    Hi Stephane,

    Nope – as of version 7.05 it seems solved. Because of your post I of course verified that I am running the latest version which to me was the 7.0.4.3.1 but I saw that you had the 7.0.5 available.
    Uploaded and installed and it runs neatly.

    So this issue is now closed.

    Thanks for the assistance,
    Karsten Jeppesen

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