Java error

[lcpoinsot]

Hello ,
I’ve some errors with my Icescrum server .. all features works fine but sometimes I have this message
Someone can help me with this error ?

- Rapport d''erreur<!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--> Etat HTTP 500 - String index out of range: -14type Rapport d''exceptionmessage String index out of range: -14description Le serveur a rencontré une erreur interne qui l''a empêché de satisfaire la requête.exception java.lang.StringIndexOutOfBoundsException: String index out of range: -14
	java.lang.String.substring(String.java:1875)
	org.atmosphere.container.Tomcat7CometSupport.bz51881(Tomcat7CometSupport.java:133)
	org.atmosphere.container.Tomcat7CometSupport.service(Tomcat7CometSupport.java:104)
	org.atmosphere.cpr.AtmosphereFramework.doCometSupport(AtmosphereFramework.java:1445)
	org.atmosphere.cpr.AtmosphereServlet.event(AtmosphereServlet.java:361)
	org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
	org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)
	org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
	org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1040)
	org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
	org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1721)
	org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1679)
	java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	java.lang.Thread.run(Thread.java:744)
note La trace complète de la cause mère de cette erreur est disponible dans les fichiers journaux de .

thanks

[Vincent Barrier]

Hello,

Could you give us more details on your install?

java version, tomcat version, OS, icescrum version;

Thanks;

[lcpoinsot]

Java Version :

java version "1.6.0_27"
Java(TM) SE Runtime Environment (build 1.6.0_27-b07)
Java HotSpot(TM) 64-Bit Server VM (build 20.2-b06, mixed mode)

tomcat version :

Server version: Apache/2.2.21 (Unix)
Server built:   Nov 18 2011 09:54:46
Server's Module Magic Number: 20051115:30
Server loaded:  APR 1.4.5, APR-Util 1.3.12
Compiled using: APR 1.4.5, APR-Util 1.3.12
Architecture:   64-bit
Server MPM:     Worker
  threaded:     yes (fixed thread count)
    forked:     yes (variable process count)
Server compiled with....
-D APACHE_MPM_DIR="server/mpm/worker"
-D APR_HAS_SENDFILE
-D APR_HAS_MMAP
-D APR_HAVE_IPV6 (IPv4-mapped addresses enabled)
-D APR_USE_SYSVSEM_SERIALIZE
-D APR_USE_PTHREAD_SERIALIZE
-D SINGLE_LISTEN_UNSERIALIZED_ACCEPT
-D APR_HAS_OTHER_CHILD
-D AP_HAVE_RELIABLE_PIPED_LOGS
-D DYNAMIC_MODULE_LIMIT=128
-D HTTPD_ROOT="/opt/httpd-2.2.21"
-D SUEXEC_BIN="/opt/httpd-2.2.21/bin/suexec"
-D DEFAULT_SCOREBOARD="logs/apache_runtime_status"
-D DEFAULT_ERRORLOG="logs/error_log"
-D AP_TYPES_CONFIG_FILE="conf/mime.types"
-D SERVER_CONFIG_FILE="conf/httpd.conf"

OS :

Red Hat Enterprise Linux Server release 6.1 (Santiago)

IceScrum :

Version : R6#14.1
Date du build : Wed Jun 17 15:48:55 UTC 2015
S.C.R. : #UNKNOWN
Build : #781
Build ID : 781
Build TAG : jenkins-iceScrum-781

thanks

[lcpoinsot]

and the tomcat :
version 7.0.52

[Vincent Barrier]

Seems ok

Did you follow the documentation and especially the section about tomcat configuration? (change on connector: https://www.icescrum.com/documentation/install-guide/#application-server_1)

– Which module did you use to proxy Apache 2 and Apache tomcat 7 ?

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